Last month, "Live" host Michael Strahan announced that he was leaving the show to join "Good Morning America." The problem was that no one informed his co-host Kelly Ripa and she had to find out about the move the same time as the rest of the world.
According to Inc., this was another example of "poor leadership." ABC executives have apologized to both hosts for the mishap.
A source told CNN that the executives "expressed regret for the way Kelly was told the news." The apology was conveyed by Disney-ABC Television Group president Ben Sherwood along with ABC stations president Rebecca Campbell and ABC News president James Goldston.
Apparently, the executives have long been working on making the move. Strahan was content with being in "Live" and having a part-time role in "Good Morning America." He had to be persuaded to move to "GMA" full-time.
Inc. noted that Kelly Ripa has forgiven her bosses. She has used this "national nightmare" as a platform to bring light on the three leadership habits that could have prevented the mishap in the first place.
First, as leaders, we should encourage authentic and open communication in the workplace. Good news are easy to share but bosses should also be able to convey bad news in order to create a transparent workplace.
Second, always consider your employees. In connection to promoting authentic and open communication in the workplace, bosses ought to let their employees know what's going on - especially during transitions.
Third, it all boils down to treating all people with respect in all aspects of your business. This will also require you to factor in human emotions to your decision-making process.
"I think that all people are deserving of fair treatment in the work place," Kelly Ripa said to People. "People deserve respect [and] should be treated equally and with dignity."
"I think that requires a certain amount of empathy on a level. When you're dealing with big business, it's easy to forget that you're dealing with people and that people have feelings. It's easy to just look at it like a business unit."